Filing an objection electronically

Filing an objection electronically

An objection against an official notification issued by FAU can also be filed by submitting an electronic document with a qualified electronic signature to the e-mail address

The German Act on Digital Signatures stipulates that a signature card and a card reader are required in order to create a legitimate electronic signature. Information on electronic signatures is available from the Bundesnetzagentur (Federal Network Agency).


Accepted file formats

FAU is unfortunately not able to accept all common file formats and applications. We can only accept the following:

  • Portable Document Format (*.pdf)
  • Word for Windows (*.doc, *.docx)
  • OpenDocument Text (*.odt)
  • OpenDocument Spreadsheet (*.ods)
  • Excel for Windows (*.xls, *.xlsx)
  • Joint Photographic Expert Group (*.jpg)

The permitted formats must not include any automatic processes or programmes (i.e. macros). Files in an unreadable format will be returned to the sender. If possible, please send any attachments in just one file (preferably in PDF format).

Other requirements

The messages which are sent must meet the following processing criteria:

  1. The total size of a message including attachments may not exceed 20 megabytes (MB). No more than five files may be attached.
  2. Please give ‘Widerspruch’ as the subject and state the date and file reference of the notification you are objecting to.
  3. Please ensure that scanned text is legible. File size is influenced by settings for scanner resolution (typically 300 dpi) and the choice of the correct scanner settings (black and white, not shades of grey). You will be informed if the writing is too pale or blurred or the text is extremely difficult to read, and asked to rectify it. This may lead to deadlines being missed.
  4. Files should be named as follows:
    • max. 60 characters
    • no commas, umlauts, special characters or accents
    • only one ‘.’ (full stop) directly before the file ending (e.g. ‘.doc’ or ‘.pdf’)
    • should give a clear indication of the contents of the file (e.g. Widerspruch.pdf)
  5. If you send your email in a compressed form as a ZIP file you must observe the following in order to ensure that FAU can verify the signature:
    • The ZIP file may not contain any other ZIP files and no folder structures.
    • If you use document signatures, this signature must refer to the document and not to the ZIP file.
    • The ZIP file may be given an additional signature.

Please note that failing to meet the above requirements or sending messages with a disproportionately high number of attachments or different file formats may lead to deadlines being missed or the objection you have filed not being processed.