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Advice and services

How the Welcome Centre can help you

Please let us know about your stay as early as possible. We need to know your details in order to be able to provide the best advice and individual support for your stay. Please send us your information using our registration form.

We are happy to answer any questions about your stay at FAU. We can help you with the following:

  • Entry visa and residence status, also in accordance with Section 20 of the Aufenthaltsgesetz (German law on residence) for research purposes and the blue card
  • Co-ordination of temporary admission for doctoral candidates
  • Health insurance
  • Childcare and schools
  • Finding accommodation
  • Public authorities
  • Bank account
  • Life in the region
  • Childcare and schools
  • Child allowance and parental allowance
  • Health insurance and other insurance
  • Access to central services at the University, such as computing and library services
  • Enrolment for doctoral candidates
  • German language courses during the semester
  • Cultural and recreational programmes
  • General questions and problems
  • Cancelling contracts
  • Accommodation, bills and rent deposits
  • Pension contributions and income tax
  • De-registration with the local authorities

Getting started

Have you just arrived in Germany? Our welcome brochure „Welcome. Living in Germany. Research at FAU“ contains useful tips which will help you settle in here.

Welcome Centre officesOur visitors’ corner and computers with internet access are available for use every day. You can borrow English-language books and newspapers, and your children can play in our small play area.